Privacy Policy

Revivre Privacy Policy

Last updated: October 2 2025

1. Overview

Revivre (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). For customers based outside Australia, we also recognise international privacy standards, including the General Data Protection Regulation (GDPR) in the EU/UK.

This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and your rights.

2. Information We Collect

We collect personal information in the following ways:

Consignment: when you consign items with us.
Purchases: when you buy items in-store or online.
Accounts: when you create or use the Consignor Portal.
Communications: when you sign up to our mailing list, make enquiries, or provide feedback.
Technical Data: through cookies and analytics tools (IP address, browser type, device, pages visited, time spent on site).

The information may include:

Name, email, phone number
Billing and shipping address
Bank details or payment details
Purchase and consignment history
Communications and preferences

3. How We Use Your Information

We use your personal information to:

Authenticate and list consigned items
Process consignments, sales, and payouts
Provide customer support and respond to enquiries
Ship purchased items and manage delivery
Process payments securely
Send marketing communications (with your consent)
Improve our website, products, and services
Comply with legal and regulatory requirements

4. Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties for business purposes, including:

Platform providers (e.g. Shopify, Consignor Portal host)
Payment processors and banks (e.g. Stripe, PayPal, financial institutions)
Shipping and logistics providers (e.g. Australia Post, international couriers)
Analytics and marketing tools (e.g. Google Analytics, email providers)
Legal or regulatory authorities, if required by law

If you are located outside Australia, your data may be transferred internationally as part of these processes.

5. Cookies & Tracking

Our website uses cookies and similar technologies to improve site performance, enable functionality (e.g. shopping cart), and analyse traffic.

You can disable cookies in your browser, though this may affect website performance.
Third-party analytics tools (e.g. Google Analytics) may collect usage data

6. Your Rights

Australian users: You may request access to or correction of your personal information at any time.
EU/UK users: Under GDPR, you have rights to access, rectify, erase, restrict processing, port your data, and withdraw consent.
All users: You can unsubscribe from marketing at any time by using the opt-out link in our emails or by contacting us.

7. Data Retention & Security

We retain personal data only as long as necessary for business, legal, or tax purposes.
If your account is terminated under our Terms of Service, we may continue to hold limited data to meet legal obligations.
We take reasonable steps to protect data from loss, misuse, or unauthorised access, but cannot guarantee absolute security.

8. Third-Party Links

Our site may include links to third-party websites (e.g. payment gateways, social media, or external resources). We are not responsible for the privacy practices of third parties and encourage you to review their privacy policies before providing personal data.

9. Children

Our services are not directed at individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from minors.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the “last updated” date.

11. Contact

If you have privacy concerns or wish to exercise your rights, contact us at:
shop@revivre.com.au